Services

Our Consultants are able to assist with the outsourcing of the following services:

Inbound Call Center Services:

• Inbound Telemarketing
• Inbound Customer Service
• Inbound Technical Support
• Inbound Order taking
• Inbound Help Desk
• Inbound Repair order processing
• Inbound Order placement

Outbound Call Center Services:

• Outbound welcome calls
• Outbound Telemarketing
• Outbound Lead Generation
• Outbound Appointment Setting
• Outbound Sales
• Outbound Market Research
• Outbound Surveys
• Outbound direct sales

Back Office Services:

• Fulfillment Services
• Data Entry Services
• Data Capture Services

Solutions

We help our clients find the most cost effective solution. Our only goal is establishing successful, long term relationships, so we have the incentive to help you find the best combination of quality, service, and price. Through always customized to the specific need of your business, our solutions are grounded the proven operational and management practices that have made OZEAN CONTACT CENTER a global in customer contact center delivery.